LAN-Tech Network Management

Have you ever opened an Adobe document and been surprised to see hieroglyphic-like, unrecognizable,  characters?

Having seen this a few times and having found dozens of solutions on the internet, some of which seem rather complex, I did a little tinkering.  It seems the common denominator is one simple change; allowing “document fonts”.   I confess I have not run across this with Adobe Acrobat Reader, but if Adobe Standard or Pro, there will be an Adobe “Printer”.  To resolve the problem……….

• Windows 7/8: Open Control Panel and then Devices and Printers Right click on the Adobe “printer” and choose Printer properties.
• Windows 10: In the Cortana Search box type printers and click enter, which should open the Printers and Scanners window. Click on the Adobe “printer” and 3 buttons should appear, click manage, then Printer Properties
• Click the “Preferences” button near the bottom
• Choose the “Adobe PDF Settings” tab
• Uncheck the box “rely on system fonts only, do not use document fonts”
• Click Apply, OK, and close all windows
• This requires a restart to take effect.